What will you get
- Learn how to use verbal skills to their maximum effect for your benefit.
- Practice spontaneous, “in the moment” responses.
- Create rebuttals to the toughest objections you hear.
- Learn the 10 phrases to always have at the ready.
- Write letters and email in minimum time with maximum impact.
- Create letters of complaint that gain immediate reaction and resolution.
- Create powerful sound bites.
- Participate in role-plays, hot seats, and live practice.
- Use the prep work to bring your actual “world” with you for practice.
- Use the video to constantly reinforce the skills you learn.
- Most of all: Learn from the master how to master language, apply it to address problems, create innovation, reconcile conflict, negotiate to your advantage, and make you feel confident and self-assured in every situation you encounter.