Features
- Why actions really do speak louder than words
- Which non-verbals are truly reliable and what do they really say
- How to make observation a part of your daily life
- How to identify a person’s true feelings, thoughts, and intentions
- Which are the most powerful behaviors for leaders
- Which behaviors say you are trustworthy and confident
- How to interpret behaviors which lead to the truth
- How to create empathetic channels of communication
- How to get the reluctant to cooperate with you
- How to best assess those around you to maximize your influence