In order to assist organizations retain consumers and boost conversion rates, quick and efficient customer service has become crucial. However, it can be challenging and time-consuming to manage several communication platforms, such Telegram, Instagram, WhatsApp, and Facebook Messenger.
This is where the Bit Assist Plugin comes in handy, enabling you to link all of these platforms with a few clicks, streamlining your customer support procedure and improving the online visibility of your company.
What is Bit Assist?
Bit Assist is an effective tool that enables seamless communication with customers through widely used messaging applications like Facebook Messenger, WhatsApp, and over 20 additional social channels, all with a single click.
With Bit Assist, you can maintain connections with your customers while also boosting conversions by facilitating interactions on their preferred platforms. This is an excellent way to convert your website visitors into valuable leads!
FE – Bit Assist Agency LTD – $299.75
- Unlimited Websites
- All Included in the Free Plan
- Unlimited Widgets
- Unlimited Channels
- Webhooks
- Publish Widgets on External Websites
- Set Business Hours
- Add Page Filters
- Custom CSS
- Lifetime Guarantee money in 30 days.
Bit Assist Features
Bit Assist provides a variety of robust features designed to enhance and streamline your customer experience:
- Website Widget Integration: Easily incorporate widgets on platforms such as Shopify, Wix, Squarespace, Webflow, and more.
- Operating Hours Display: Showcase your business hours and hide widgets when you’re unavailable.
- Page Filters: Filter widgets by specific pages to present content that is more pertinent to your business.
- Custom CSS: Tailor the appearance of your widgets to suit your preferences.
- Webhook Connectivity: Seamlessly connect with other applications.
- Widget Behavior Customization: Set widgets to open automatically or upon clicking.
- Call to Action Messaging: Show a CTA message next to the widget after a designated time.
- Widget Customization: Modify the color, icon, position, size, and shape of the widget.
- Multilingual Capabilities: Engage with customers in various languages.
- Mobile-Friendly Design: Widgets are visually appealing on screens of all sizes.
- Feedback Collection: Create tailored forms to gather customer feedback and reviews.
- FAQs & Resource Links: Address common questions and offer useful links.
How does Bit Assist work?
You can interact and engage with customers through a variety of channels with ease because to Bit Assist’s flexibility and ease of use. Here’s how Bit Assist can be used:
- Simple setup and installation: Install Bit Assist on WordPress or other platforms such as Squarespace, Wix, or Shopify first. Next, build and modify widgets by logging into the Bit Assist dashboard.
- Supported Channel Integrations: More than 20 well-known messaging apps, including Facebook Messenger, WhatsApp, Skype, Telegram, and others, are available for you to select and connect with. With the free version of Bit Assist, you can choose up to two channels; with the Pro version, you can choose more.
- Widget Customization: To make the widget blend in with the appearance of your website, you can alter its color, position, icon, size, and shape. You can change Bit Assist’s appearance to your preference by using its CSS modification feature.
- FAQ and Knowledge Base: Bit Assist lets you create a FAQ section and a Knowledge Base to cut down on the time it takes to respond to inquiries. Customers can now easily find solutions to frequent problems without having to get in touch with them directly thanks to this.
- Create custom contact forms: Bit Assist provides the capability to generate custom contact forms, gather client data, and use Webhooks to transmit data to various platforms.
- Configure page filters and business hours: You may configure business hours to ensure that the widget only shows up when you are available for assistance. Furthermore, the widget only shows up on the pages you specify thanks to the page filter feature.
- Widget behavior trigger: You can specify when the widget will show up, for example, after a user scrolls the page or after a predetermined period of time. This aids in capturing clients’ attention at the ideal moment.
- Post the widget on other websites: Interestingly, Bit Assist lets you copy the widget code to use on a variety of websites, including Squarespace, Shopify, Wix, and WordPress.
Bit Assist Pros and Cons
Pros:
- Rapid loading speed: With optimized script coding, Bit Assist guarantees that your app loads swiftly, capturing customers’ attention without being bothersome.
- GDPR Compliance: Bit Assist is dedicated to adhering to data privacy regulations, ensuring the utmost protection of your customers’ privacy.
- Data Protection: Bit Assist neither tracks nor gathers personal information, respects users’ privacy, and avoids the use of cookies.
- Customizable Flexibility: You can effortlessly modify the widget’s appearance to align with your brand, including colors, icons, positions, and images.
- Multilingual Capability: Bit Assist accommodates all languages, facilitating communication with customers globally.
- “Out of Office” Feature: Automatically conceal communication channels when you are unavailable, informing customers of when they can reach out to you.
- Frequent Updates and Fixes: Bit Assist is continually updated to guarantee optimal security and performance, with ongoing enhancements to new features.
Cons:
- Limited features in the free version: The free version restricts the number of communication channels that can be integrated, which may hinder efficiency for businesses requiring multiple support options.
- Adjustment Period Required: Although user-friendly, customizing advanced features such as CSS or webhook integration may take some time for users to fully master and utilize effectively.
Who is Bit Assist for?
For a variety of users, including bloggers, website managers, and small company owners, Bit Assist is perfect. In particular:
- Small and Medium Businesses: Bit Assist saves you time and effort by connecting all of your messaging channels with a single click, making it an excellent option for improving client communication without making a significant investment in a sophisticated system.
- Bloggers and Content Creators: Bit Assist lets you develop a polished method of communicating with readers by allowing you to personalize widget interfaces and CSS to your own preferences.
- Managers of e-commerce websites: Bit Assist optimizes customer service and improves user experience through integrated features including auto-response, multi-channel assistance, and contact forms.
- Non-Technical Users: If you’re not tech-savvy, don’t worry! With just a few clicks, you can set up and administer Bit Assist with ease and without the need for sophisticated programming knowledge.
Conclusion
The comprehensive details regarding Bit Assist, an excellent customer service plugin, are provided above. Bit Assist’s many and adaptable capabilities make it simple to handle lines of communication, personalize widgets, and enhance user experience. To get the finest offers, purchase Bit Assist at Imglory right away if you’re searching for a cost-effective option. Don’t pass up the chance to use this effective tool to enhance the functionality of your website!